What are User Stories? 

What are User Stories? 

A user story is an informal, natural language description of one or more features of a software system. User stories help software teams understand the context of an IT system, as well as uncovering opportunities to improve business processes. Software teams often write user stories from the perspective of an end user or user of a system.  At…

Carlton PR and Marketing Teams Up With Its Clients

Carlton PR and Marketing Teams Up With Its Clients

The challenge: unique clients, unique team Carlton Public Relations & Marketing, a boutique firm in MA, works with clients in a variety of industries, with vastly different business models. Every client has its own unique, often home-grown, way of getting things done. Consequently, each client brings a wide array of technologies and business processes into…

Post-migration culture shock: Office 365 training for a property management company

Post-migration culture shock: Office 365 training for a property management company

A Boston-area commercial property management company wanted to modernize its IT operations, but the results were disappointing. The company had a managed service provider (MSP) move its operations from existing onsite terminal services to Office 365. Then, the MSP consolidated files that had previously been stored at multiple locations onto a single SharePoint Online site,…